How do I make a complaint?

We operate with a wide range of suppliers with stringent quality control and efficient shipping and hope you never wish to make a complaint. However, if you do, we will be eager to make things right. You can raise a complaint with us by submitting a support request HERE and selecting ‘Complaint’ from the dropdown menu. 

Alternatively, you can get in touch with us via email at info@biomol.com or call us on +49-40-853 260-0. Please provide as much detail as possible so that we can resolve your complaint as quickly as possible.